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Privacy Policy
J & J Pharmacy Ltd

J & J Pharmacy Privacy Notice

Our pharmacist and staff are members of the local healthcare team. We aim to provide you with the hig hest quality of healthcare. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you. We are committed to safeguarding your privacy right and ensuring that your personal data is protected.

The information we collect

As part of providing a professional, safe and efficient service, there is certain information that we record. This includes details of drugs and appliances dispensed against NHS, and private prescriptions as well as significant advice given, and referrals made to other health professionals and any other relevant information.

Information recorded may include:

  • Basic details about you, such as address, date of birth, contact details, next of kin;
  • Records of medicines you have been prescribed by your doctor, and which have been supplied by this pharmacy;
  • Details of medicines purchased from this pharmacy without a prescription;
  • Other details and notes about your health and medical treatment;
  • Relevant information from other people who care for you and know you well, such as other health professionals and relatives;
  • Any other services we provide to you, example, a flu vaccination, emergency hormonal contraception, blood pressure monitoring.
  • Our website may use information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including yourname, address, telephone number and email address);
  • information that you provide to us for the purpose of registering with us;
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  • any other information that you choose to send to us


A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We may use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:http://www.google.com/policies/privacy/.

Our payment services providers may also send you cookies.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

What we use the information we collect

  • To provide the services you request from us
  • To communicate with you in the event that any services requested are unavailable or if there is a query or problem with your order
  • For record keeping purposes
  • To carry out market research so that we can improve the services we offer
  • Providing pharmacy services and care to you and sharing your information with GP and others in the wider NHS, as appropriate;
  • Sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities

Your rights

You have the right to confidentiality under the General Data Protection Regulation and the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply).

We also comply with the NHS Code of Practice on Confidentiality and pharmacists have a requirement under their professional Code of Ethics to keep records you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Our guiding principle is that we hold your records in strict confidence.

You have the right to:

  • rectification of inaccurate Personal Data;
  • erasure of personal Data;
  • objection to the processing of personal Data;
  • Restriction of processing of personal Data
  • Withdraw your consent for other purposes by sending us email on jjpharmacy177@gmail.com or contacting our staff

Please note that withdrawing your consent will not affect the lawfulness of the processing before the withdrawal.

How long do we process your personal Data?

We will store your Personal Data only until the aforementioned purposes for which we have collected or received your Personal Data are fulfilled and once our statutory obligations to preserve records have expired or if you wish to continue to use the services we provide.

Your right to view your health record

You have the right to ask for a copy of all pharmacy records about you. Your request must be made in writing to the pharmacy holding your information and there is no charge for this service. We are required to respond to your request within 30 days.

You will need to give adequate information in order for pharmacy staff to identify you (example, full name, address and date of birth). You will be required to provide ID.

Can you complain with the Data Protection authorities?

If you think that the processing of Personal Data by us violates data protection laws, you can lodge a complaint with the Information Commissioner in the UK (www.ico.org.uk) or the Data Protection Commissioner in.

Data controller and Data Protection officer:

J & J Pharmacy Ltd

177, Bath Road, Worcester, WR5 3AQ.

Tel: 01905354651, email: 177.jjpharmacy@gmail.com

177, Bath Road
Contact Us
01905 354651
Company Registration:
Premises GPhC Number:
Mr Po Ming Yau (2041370)
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